July 29, 2025
12 tips to get more guest reviews with hotel reputation management services
1 Comment13 Minutes
Founder of ThisRapt, a hospitality growth marketing agency focused on helping hotels, restaurants, and spas increase direct bookings and reduce OTA dependency through SEO, AI-driven visibility, lifecycle marketing, and automation systems.
Over the past 14+ years, Smit has worked with hospitality brands across the UK and US on:
• Hospitality growth strategy
• Guest lifecycle automation
• RevPAR-focused marketing systems
• CRM automation
• Direct booking optimisation
His work focuses on the intersection of hospitality psychology, AI search visibility, and performance-driven guest acquisition.
July 29, 2025
1 Comment13 Minutes