Marketing Automation for Hospitality Brands
Streamline. Segment. Scale. ThisRapt – Your Hospitality Marketing Automation Agency in the UK

Key Services We Offer
We bring human strategy + smart automation to every touchpoint in your guest journey.
Email Automation
Email Automation
Pre-stay confirmations
Post-stay reviews and upsells
Abandoned booking recovery
Social & Paid Ad Automation
Dynamic retargeting across Meta, TikTok, Instagram
Auto-optimized campaigns via Google Ads
AI-led bidding and segmentation
CRM & Loyalty Automation
CRM & Loyalty Automation
Chatbot triggers for ‘hot’ leads
Tiered loyalty program flows
Personalized offers based on past behavior
Reputation & Review Automation
Post-checkout review invites
Real-time alerts and response flows
Seamless multi-platform publishing
Built to Scale Your Brand, On Autopilot
FAQ's
Marketing automation streamlines repetitive tasks like emails, social posts, and ad campaigns. For hospitality, it means consistent, personalized communication across the guest journey leading to higher conversions and better guest experiences.
We provide end-to-end hospitality marketing automation services:
- Email marketing automation
- Automated social media scheduling
- Programmatic ad campaigns
- Mobile & SMS automation
- Guest segmentation
- CRM-triggered messaging
- Dynamic website content
- Reputation & review management
Automation nurtures leads with behavior-based campaigns. For instance, a guest who abandons a booking can receive a personalized email with a limited-time offer—nudging them to convert directly on your website.
Yes! As a B2B marketing automation agency, we build automated loyalty flows, personalized rewards, and reminder sequences to keep past guests engaged and coming back.
Definitely. We create seasonal automation strategies that push exclusive offers and last-minute deals during slow periods keeping occupancy high even in the off-season.
Yes. We integrate seamlessly with your current booking engine, CRM, PMS, and loyalty platforms, ensuring all your guest data is centralized and actionable.
As one of the best marketing automation companies, we focus on performance metrics like:
- Open/click rates
- Conversions & direct bookings
- ROI in digital marketing
- Guest retention
- Channel attribution
Not with us. Every automated flow is personalized with guest names, behaviors, preferences, and timing to ensure messages feel human and relevant.

